Peter Cass, Author at Practice Performance Partners

ADA compliance checklist for websites

by Peter Cass | Dec 30, 2023 | IT

ADA compliance checklist for websites Step 1: Read the law documentation Step 2: All media files and maps should have an “alt” tag Step 3: All your online forms should have descriptive html tags Step 4: All hyperlinks should have a descriptive anchor text Step 5: All...

ADA Website Compliance

by Peter Cass | Dec 29, 2023 | IT, Legislation

Many of our clients are asking about the new ADA website regulations, and while there are no new “regulations”, there were some recently updated “Web Content Accessibility Guidelines”. In this article we will explain what that means for you as...

PCI Compliance

by Peter Cass | Dec 18, 2023 | Billing, Insurance, IT

We get questions fairly regularly about PCI compliance and what it means for the practice. In this article we will give a brief overview of what it means for the practice. What is PCI Compliance? PCI compliance, or payment card industry compliance, refers to a set of...

How to deal with Online Reviews

by Peter Cass | Nov 12, 2023 | HIPAA, IT

There are 3 options when it comes to responding to online reviews: Don’t respond at all – The safest, but not always practical Respond in a completely generic way, – The office must be VERY careful not to confirm any patient details or even that the...

Employee Terminations – Parting Is Such Sweet Sorrow

by Peter Cass | Sep 24, 2023 | HR

As a compliance company specializing in human resource management, employee termination problems are a weekly issue – at a minimum. Like many issues in HR, the rules can be very complex and often don’t even follow common sense. To start, let’s clarify that the...