At Practice Performance Partners, we’re here to support eye care professionals with practical insight, strategic guidance, and the latest updates from across our partner organizations. From compliance trends to operational best practices, our blog is a place to explore what’s new, what’s changing, and what’s worth paying attention to. Scroll through the categories below to find the content that matters most to your practice.
“How do I ensure every patient gets the right next step — even when the schedule gets derailed?” Routine visits don’t always stay routine. In a study of 2,656 asymptomatic patients presenting for routine eye exams, 16% received a new critical diagnosis, and 31% had...
Genes load the gun, but environment pulls the trigger, that's the core idea behind the new science of longevity, according to Dr. Joe DeLoach. Dr. DeLoach's new Review of Optometry article explains that chronic inflammation, not genetics, drives most aging and...
What are the rules related to service animals or support animals in public areas? Do the same rules apply when a patient wants to bring their animal into a healthcare facility? What about a doctor bringing their own pet to work with them? What does the law say? Let’s...
Hiring remote staff isn't the compliance gray area a lot of practices assume it is. In this article, Dr. Peter Cass breaks down why HIPAA applies the exact same way whether an employee is down the hall or working from home, and where practices actually get tripped up:...
If you've spent any time working with Medicare patients, you've likely encountered the Advance Beneficiary Notice of Noncoverage (ABN). Unfortunately, it's also one of the most misunderstood forms in healthcare. Some practices present ABNs for nearly every diagnostic...
Cybersecurity used to be something only large corporations worried about. Today, even a single-location optometry practice manages dozens, if not hundreds, of passwords across EHR systems, practice management software, clearinghouses, portals, insurance websites,...
Text messaging has become one of the most common ways businesses communicate with customers. Not surprisingly, healthcare practices are increasingly using text messages for appointment reminders, recalls, payment requests, and other patient communications. As more...
A new Section 504 amendment requires healthcare websites, apps, and telehealth tools to meet WCAG 2.1 AA accessibility standards. Practices with fewer than 15 employees have until May 10, 2027 to comply — or risk fines up to $75,000.
More optometrists are billing G2211, but the rules are easy to get wrong. Here’s when it applies, when it doesn’t, and the one documentation habit that protects you if you’re ever reviewed.
That router your internet company gave you is made for home use, not a HIPAA-compliant clinic. Here’s what it’s missing, and why a business-grade setup protects your patients, staff, and data.
