“How do I turn the way I practice into the way our whole practice operates?” In one healthcare study, only 10% of physicians and nurses understood the goals of care for the day. After a standardized daily-goals process was introduced, it jumped to 95%. Comprehensive...
A practice owner recently asked: "We have two employees in our lab who often speak Spanish to each other. Could I tell them they cannot speak Spanish unless it is with a patient who is requesting a translator? I'm concerned because we have another employee in the lab...
“How do I ensure every patient gets the right next step — even when the schedule gets derailed?” Routine visits don’t always stay routine. In a chart review of Dr. William Sigmund's patient population of 2,656 asymptomatic patients presenting for routine eye exams,...
