What are the rules related to service animals or support animals in public areas? Do the same rules apply when a patient wants to bring their animal into a healthcare facility? What about a doctor bringing their own pet to work with them? What does the law say? Let’s...
Hiring remote staff isn’t the compliance gray area a lot of practices assume it is. In this article, Dr. Peter Cass breaks down why HIPAA applies the exact same way whether an employee is down the hall or working from home, and where practices actually get...
If you’ve spent any time working with Medicare patients, you’ve likely encountered the Advance Beneficiary Notice of Noncoverage (ABN). Unfortunately, it’s also one of the most misunderstood forms in healthcare. Some practices present ABNs for nearly...
Cybersecurity used to be something only large corporations worried about. Today, even a single-location optometry practice manages dozens, if not hundreds, of passwords across EHR systems, practice management software, clearinghouses, portals, insurance websites,...
Text messaging has become one of the most common ways businesses communicate with customers. Not surprisingly, healthcare practices are increasingly using text messages for appointment reminders, recalls, payment requests, and other patient communications. As more...
